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Right choice for New Car Service

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Merry Christmas from Athena Automatics
Athena Automatics wish our customers a safe and happy holiday season. To get your car in prime condition and avoid being stuck during the holiday season, ensure you book in your car service well in advance!  

 

It is a fact that you have the choice of where your vehicle is serviced, maintained and repaired, at competitive prices

Hoping to find a bargain at the end of year car sales or want to welcome in the new year by having your new car serviced? Here is some sound advice from Athena Automatics in Tingalpa.

Purchasing a new car is one of the biggest investments you are likely to make, so it is logical to do what you can to maintain it properly. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.

There are a few other things to consider, such as who is the best choice to service your car.

You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.

It is a fact that you have the choice of which workshop should service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee

Don’t let anyone convince you that you must go back to the dealership where you originally bought it for service or repairs. Provided the work is completed to the manfufacturers specifications by a properly trained person and uses sufficient quality parts and fluids, the warranty stands. You have the right to choose who services your car.

With Repco Authorised Service you can tick all the boxes. Every Athena Automatics mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Athena Automatics mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.

Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Athena Automatics will also only ever use fluids and lubricants that meet the specifications of the new car manufacturer.

If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end

Make sure you are aware of the variances between statutory, manufacturer and extended warranties to avoid making the wrong choices when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be overruled by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).

A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision. 

So be on guard for new car dealers who try to incorporate “express” or “extended” warranties, often for free, when processing the sale of your new car. Often these ‘augmented’ warranties may include quite limiting restrictions or provisions, and can be written in confusing or unclear language. Many times these transactions provide very few additional benefits not already addressed by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with a particular car dealership.

Such transactions are very unlikely to alert you to the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes how far you may need to travel to get your car serviced or an increase in waiting times due to fewer available 0 or mechanics.

 

Check out our frequently asked questions below for more information on New Car Service and warranties. If you need to know more, the AAAA website and ACCC website have some great information too.




ARC AUTHORISATION AU07540

 

Trading Hours: Open Monday to Friday 8:00AM to 6:00PM and Saturdays from 8:00AM to 12:00PM 

Specialist Car Services